Our major project for last year was looking at primary care services in York. The response we have had to this work has been amazing and has resulted in positive changes in GP surgeries across the city.

We have published the following reports:

  • Exploring access to GP services in York’ in September 2024
  • GP surgeries in York: accessibility audit findings 
  • GP practice websites in York: audit findings

Read the reports via the links below. If you would like paper copies of these reports, please get in touch.

Exploring access to GP services in York

This report examines people’s experiences of accessing GP services in our city. We heard about areas of good practice as well as several critical issues affecting patient experiences in GP practices.

GP Report

GP surgeries report

GP surgeries are vital for people to access the healthcare and treatment they need. They are effectively the gateway to our health and care system. Our accessibility audit was about fact finding to understand how accessible York’s GP surgeries are.

GP surgeries report

GP practice websites in York: audit findings

Websites are an increasingly important place for people to find out information and access services from local GP practices. This report looks at the 11 GP practice websites which cover York and the surrounding areas.

GP website audit report