Healthwatch York’s trained volunteers are visiting care homes across the city as part of our assessors’ programme. The aim is to get a snapshot of the care or nursing home based on their observations, conversations with residents and feedback from staff and residents’ family and friends.
Following each visit, we will prepare a report summarising what we found and including people’s feedback.
When we have a care home visit scheduled, we will post information on this page including surveys for staff and residents’ family and friends to complete. The surveys will be open for two weeks before the visit and one week after each visit.
We will also publish the reports on our website with links from this page.
If you have any suggestions for care homes we should visit or feedback about care homes or care provision in York, please get in touch on healthwatch@yorkcvs.org.uk or 01904 621133.
Forthcoming care home visits:
Our April visit to Somerset House was postponed. We are in the process of reorganising the visit, so if you would like to give feedback as a member of staff or family member or friend, there are feedback surveys below.
Our May visit will be to Mulberry Court on Shipton Road. The surveys are available below and will stay open until 21st May.
In June we will be visiting Connaught Court, St Oswald's Road, on Thursday 11th. Again, there are surveys available for feedback below which will be open until 25th June.
Work at York Mulberry Court?
Please complete the following survey if you work at Mulberry Court. The short survey is anonymous and asks about your experience of working at the care home. The closing date for responses is 21st May.
Family or friend of someone living at Mulberry Court?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 21st May.
Work at Connaught Court?
Please complete the following survey if you work at Connaught Court. The short survey is anonymous and asks about your experience of working at the care home. The closing date for responses is 25th June.
Family or friend of someone living at Connaught Court?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 25th June.
Work at Somerset House Care Home?
Please complete the following survey if you work at Somerset House. The short survey is anonymous and asks about your experience of working at the care home. The closing date for responses is 28th April.
Family or friend of someone living at Somerset House?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 28th April.