Healthwatch York’s trained volunteers are visiting care homes across the city as part of our assessors’ programme. The aim is to get a snapshot of the care or nursing home based on their observations, conversations with residents and feedback from staff and residents’ family and friends.
Following each visit, we will prepare a report summarising what we found and including people’s feedback.
When we have a care home visit scheduled, we will post information on this page including surveys for staff and residents’ family and friends to complete. The surveys will be open for two weeks before the visit and one week after each visit.
We will also publish the reports on our website with links from this page.
If you have any suggestions for care homes we should visit or feedback about care homes or care provision in York, please get in touch on healthwatch@yorkcvs.org.uk or 01904 621133.
Forthcoming care home visits:
Our March visit will be to York Manor Care Home on Tuesday 12th March. If you want to give feedback about York Manor Care Home as a member of staff or family member or friend, there are feedback surveys available below.
Our April visit will be to Somerset House on Thursday 14th April. Again, if you want to give feedback as a member of staff or family member or friend, there are feedback surveys below.
Work at York Manor Care Home?
Please complete the following survey if you work at York Manor Care Home. The short survey is anonymous and asks about your experience of working at the care home. The closing date for responses is 26th March.
Family or friend of someone living at York Manor Care Home?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 26th March.
Work at Somerset House Care Home?
Please complete the following survey if you work at Somerset House. The short survey is anonymous and asks about your experience of working at the care home. The closing date for responses is 28th April.
Family or friend of someone living at Somerset House?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 28th April.