Healthwatch York’s trained volunteers are visiting care homes across the city as part of our assessors’ programme. The aim is to get a snapshot of the care or nursing home based on their observations, conversations with residents and feedback from staff and residents’ family and friends.
Following each visit, we will prepare a report summarising what we found and including people’s feedback.
When we have a care home visit scheduled, we will post information on this page including surveys for staff and residents’ family and friends to complete. The surveys will be open for two weeks before the visit and one week after each visit.
We will also publish the reports on our website with links from this page.
If you have any suggestions for care homes we should visit or feedback about care homes or care provision in York, please get in touch on healthwatch@yorkcvs.org.uk or 01904 621133.
Forthcoming care home visits:
Our September visit will be to The Lodge Care Home, Heslington on Tuesday 30th September. If you want to give feedback about The Lodge as a resident, a member of staff or family member or friend, there are feedback surveys available below.
Work at The Lodge Care Home?
Please complete the following survey if you work at The Lodge. The short survey is anonymous and asks about your experience of working at the complex. The closing date for responses is 14th October.
Family or friend of someone living at The Lodge?
The short survey is anonymous and asks about your views of the home and its staff. The closing date for responses is 14th October.